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Patient transport booking and dispatch

Wards book online, your control desk crews the job, the vehicle's MDT runs it, and families watch it arrive.

The PreHospital360 control desk with unallocated bookings, a live map and vehicles
  • Hospitals book onlineWards request transfers in their own portal and see each journey live.
  • One desk for every jobBookings, the day's plan, crews and vehicles on one screen, PTS, HDU and 999.
  • Sent on the day automaticallyPlanned journeys go to the crew when they're ready, in order, without a phone call.
  • Families can track itA tracking number lets the family follow the ambulance on myambulance.co.uk.
The PreHospital360 hospital portal showing a ward's active transfers

Questions

Can hospitals book transfers themselves?

Yes. Each hospital gets its own portal where wards request transfers, add patient details and follow the journey live.

Do crews need a separate app?

Crews use the vehicle MDT, which shows the job, the route and each step, and keeps working with no signal.

Can patients' families follow the journey?

On the Gold plan, families get a tracking number to follow the vehicle on myambulance.co.uk. They see progress and the crew's first names, nothing clinical.

See it working in two minutes

Open the demo and try every app yourself, or book a call and we'll show you around.